Q&A

1. If i receive a ‘binding failed’ prompt, how can I resolve the issue?

Answer:

Make sure the time on your mobile device and on the computer from which you are logging in to the ExCraft website are synchronized;

Ensure date and time are set automatically on your device;

iPhone:

Android:

Ensure that you have input the right password and 2FA code.

Google 2FA creates a new Google Authenticator Account; bind it with ExCraft again.